Terms and Conditions

These Terms and Conditions ("Terms") apply to all services provided by Arara Amazon ApS ("Arara," "we," "us," or "our") to any customer, client, or website visitor ("you" or "your"). By engaging with Arara through our website, communications, or entering into a business relationship with us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Company Information

Arara Amazon ApS
Center Boulevard 5, st 2300 København S
CVR No.: 45026248
Email: contact@arara-amazon.com
Phone: +4550216903

2. Scope of Services

Arara provides specialized Amazon consulting, marketplace management, and associated digital services. These include but are not limited to:

• Marketplace strategy and audit
• Amazon account setup and optimization
• Product listings (text optimization)
• Advertising (PPC) strategy and execution
• Data analytics and performance tracking
• Ongoing account management and consulting

3. Client Responsibilities

• Provide timely access to necessary platforms
• Ensure credentials and shared information are accurate
• Maintain compliance with Amazon’s terms and applicable laws
• Respond to requests in a timely manner
• Notify us of concerns within 7 days of receipt

4. Fees and Payment

• All prices are exclusive of VAT or applicable taxes
• Invoices are payable within 10 calendar days
• Late payments may result in interest charges of 1.5% per month

5. Confidentiality

Both parties agree to maintain the confidentiality of exchanged business, technical, and financial information for three (3) years post-termination.

6. Intellectual Property

Ownership rights are retained by the respective parties, with custom work transferred upon full payment.

7. Use of Subcontractors and Tools

Arara may use subcontractors and third-party tools in service delivery, ensuring compliance with confidentiality and data protection regulations.

8. Warranties and Disclaimers

Arara does not guarantee specific outcomes and is not responsible for Amazon’s platform changes.

9. Liability

Arara’s liability is limited to the total amount paid in the three (3) months prior to the claim event.

10. Termination

Engagements may be terminated based on service agreement terms or in cases of material breach.

11. Data Protection

Arara complies with GDPR. A separate Data Processing Agreement (DPA) may be executed if required.

12. Force Majeure

Neither party is liable for failure to perform due to unforeseen circumstances beyond their control.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Denmark, with disputes subject to the courts of Copenhagen.

14. Changes to Terms

Arara may update these Terms periodically. Continued use after updates constitutes acceptance.

For inquiries:

Arara Amazon ApS
Center Boulevard 5, st 2300 København S
Email: contact@arara-amazon.com
Phone: +4550216903